01 — Who We Are
JEWEL by Joud is a bespoke fashion design house based in Saudi Arabia, operating under the creative direction of designer Joud Al-Mutairi. We offer original, custom-made fashion designs — from evening wear and cultural garments to modern and conceptual couture — crafted exclusively for each individual client.
- Business Name: JEWEL by Joud
- Website: jewelbyjoud.com
- Email: 9.jewel.8@gmail.com
- Phone / WhatsApp: +966 560 013 397
- Instagram: @joudbattal
02 — Information We Collect
We collect only the information necessary to provide you with a personalised and seamless design experience.
Information you provide directly:
- Full name, email address, and phone number when you fill out contact or appointment forms
- Design preferences, measurements, and style notes shared during consultations
- Messages and enquiries sent via contact forms, WhatsApp, or email
- Newsletter subscription details (email address)
Information collected automatically:
- Browser type, device information, and IP address
- Pages visited, time spent on site, and referring URLs via cookies or analytics tools
- Approximate geographic location (country/city level)
03 — How We Use Your Information
Your information is used solely to enhance and personalise your JEWEL by Joud experience:
- To respond to appointment bookings, design enquiries, and quote requests
- To provide bespoke fashion consultation and manage ongoing design projects
- To send newsletters, collection announcements, or updates (only with your consent)
- To improve website content and functionality
- To comply with legal and regulatory obligations
Important: We do not sell, rent, or trade your personal information to any third party. Your details remain strictly between you and JEWEL by Joud.
04 — Cookies & Tracking
Our website uses cookies — small text files placed on your device — to ensure a smooth browsing experience and to understand how visitors interact with our content.
- Essential cookies: Required for proper website functionality
- Analytics cookies: Help analyse visitor behaviour (e.g., Google Analytics)
- Preference cookies: Remember your settings and choices
You may disable cookies at any time through your browser settings. Some features may not function properly if cookies are disabled.
05 — Third-Party Services
We may use trusted third-party services to operate our website and communicate with clients:
- WhatsApp Business — client messaging
- Google Analytics — website usage insights
- WordPress — website platform
- Instagram & LinkedIn — social media and portfolio
- Email providers — communication and newsletters
Each provider maintains its own privacy policy. We encourage you to review them.
06 — Data Retention
We retain your personal data only as long as necessary to fulfil its purpose, including delivering services and meeting legal obligations. Once no longer required, data is securely deleted or anonymised.
07 — Your Rights
You have full rights over your personal information. You may:
- Access the data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your data
- Withdraw consent for marketing communications
- Object to data processing in certain circumstances
To exercise your rights, contact us at 9.jewel.8@gmail.com.
08 — Data Security
We take data security seriously. Our website uses HTTPS encryption, and access to data is limited to authorised personnel only. While no system is completely secure, we implement appropriate safeguards to protect your information.
09 — Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect data from minors. If such data is identified, we will delete it promptly.
10 — Changes to This Policy
This Privacy Policy may be updated periodically. Significant changes will be noted with a revised effective date. We encourage you to review this page regularly.
Continued use of the website after updates constitutes acceptance of the revised policy.